Help

New Software Update - May 2020

Introducing the new Freedom Designer

How to create an account & start creating

Get started by creating an account and add photos in to your project.

Upload and import photos

How do I upload and add photos into my project?

How do I add my photos from facebook

facebook photos won't upload in Chrome - fix

Shipping and delivery

How long does my order take?

How much do you charge for shipping?

Using the design software

How to add text or captions

How to change a page layout

How to add or move pages

How to add or edit page backgrounds

Using the zoom and fit to frame functions

Adding embellishments

New Seamless Photobooks

What makes Seamless Photobooks different?

New Pro Seamless Photobooks

Go pro with NEW Pro Seamless Photobooks

Pro-Seamless pages - additional specs

Choosing the right Photobook

Compare the options

Pricing

Price and Product List

Extra page pricing

How much do you charge for shipping?

What size photo do I need for a canvas?

Resolution Guide

How do I get my 40 FREE Photos per month?

40 FREE Photos info

Redeeming your GrabOne coupon

How do I redeem my Grab One Coupon?

Our shipping/handling charges vary depending on the product(s) ordered.

We charge a base rate for the first item in an order, then a smaller amount for each additional item in the order.

There is also a cap on the charges, usually between 5-10 items. So the larger the order, the more economical the shipping/handling will be.

You can easily view the shipping/handling charges by placing items into your shopping cart. The shipping/handling amount will be displayed above the total.